Contact
Contact & support
We're here to help before and after you subscribe: picking the right plan, setting up your device, fixing a channel or buffering issue, or sorting out billing.
Support hours: 24/7 · Eastern Time (ET)
WhatsApp and Telegram are the fastest way to reach us — a real person answers, not a bot or a ticket queue. If you'd rather use email, we usually reply within 24 hours. You don't need to be a subscriber already: questions before you sign up are just as welcome as support requests afterwards.